Culturally smart Businesses

Research, Analysis, & Training solutions

Our Network

We have connections in every part of the world. These regional and subject matter experts help us supply accurate and timely information.

Susan Paganelli

Susan's background in teaching and international human rights gives her a rare expertise in dealing with people, cultural differences, and training design. She is an experienced public speaker and instructor.

Ben Paganelli

Ben has over 25 years of experience with leadership structures, strategy, and operations. He has extensive international experience, and brings this knowledge to training and education programs around the globe.

Knowledge and Experience your company can trust.


The partners of VIA Unlimited have over forty years experience in international organizations, security, education, and strategy work. They have conducted work in over thirty nations and with numerous academic and public service organizations.


At VIA Unlimited, we value each customer and understand that not all customers are alike.  We pride ourselves on our custom approach to each client.  This approach allows us to give you affordable services designed for your company so you can bring your business anywhere you want.


The VIA Team

Our experience


  • Led researchers in Rwanda
  • Award winning NATO officer
  • Advised Minister of Transportation, Islamic Republic of Afghanistan
  • Conducted Research in Turkey
  • Worked with Bedouin (Israel) to build solar panels and windmills
  • Worked with numerous non-profit groups in Germany and U.K.
  • Lived and worked overseas for many years


Business Clients

  • ​Key Peninsula Community Council
  • Tahoma School District
  • Pyramide Productions
  • Envision Innovation, Inc.
  • Microsoft
  • Department of Defense
  • Harbor Institute
  • Flange King, LLC
  • Fair Trade Decor


Speaking and Organizations

  • Presenters at Seattle World Trade Center and Seattle Asian Affairs Forum
  • Featured faculty at ACCE, the nation's largest call-center conference
  • Instructors and Board Members for Harbor Institute
  • Fellow with Tufts Institute for Global Leadership
  • Speakers at numerous universities, to include: Tufts, Belgian War College, Boston University, University of Colorado, University of Puget Sound, Seattle University, and The Technion of Israel, US Air Force Academy

About Us